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Privacy Policy

Introduction

This Privacy Policy explains how ProofStory (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or interact with ProofStory.co and our related services. By accessing or using our services, you consent to the information practices described in this policy. If you do not agree with these practices, please do not use our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or other factors. When we make changes, we will revise the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

How We Collect and Use Your Personal Information

We collect personal information in order to provide our services, communicate with you, fulfill our legal obligations, protect our rights, and operate our business effectively.

What Personal Information We Collect

Information You Provide Directly

  • Contact details such as your name, email address, phone number, and mailing address
  • Order and transaction information including billing addresses and payment confirmations
  • Account credentials such as usernames and passwords
  • Usage-related information including items viewed, purchases made, and reviews submitted
  • Customer support communications including messages and feedback

Information Collected Automatically

  • Device details including device type, operating system, and browser
  • Network information such as your IP address and internet service provider
  • Browser characteristics and screen specifications
  • Page activity including referring pages, exit pages, time spent on pages, and interactions
  • Technical data about how you access and use our services

Information from Third Parties

  • Payment processors that handle transactions on our behalf
  • Analytics providers and advertising networks
  • Website hosting platforms that capture device and usage data

How We Use Your Personal Information

Provision of Services

We use your information to process orders, manage your account, send order updates, and handle returns or service requests.

Marketing & Advertising

We may use your information to send promotional communications and deliver tailored advertisements both on and off our site. You can opt out of marketing communications at any time.

Security & Fraud Prevention

We use your information to detect unauthorized activity, protect our rights, and enforce our terms of service.

Communications and Support

We use your information to respond to inquiries and improve our services through your feedback.

Compliance and Business Operations

We use your information to meet legal obligations, handle disputes, and manage business transfers or corporate transactions.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to remember your preferences, facilitate login, track usage patterns, run analytics, and support our advertising efforts. You can manage your cookie preferences through your browser settings, though disabling cookies may reduce the functionality of our site.

We honor Global Privacy Control (GPC) signals when we are able to associate them with your device or account. Valid GPC requests are treated as opt-outs from certain sharing activities.

How We Disclose Personal Information

We may disclose your personal information to the following parties:

  • Service providers and vendors who assist in operating our business
  • Business and marketing partners
  • Recipients you choose, such as when you use social network logins
  • Affiliates or parties involved in corporate transactions
  • Authorities when required to meet legal obligations or protect our rights

Disclosures in the Last 12 Months

Categories of information shared include identifiers, commercial information, and internet activity data. Recipients include service providers, fulfillment vendors, analytics partners, and affiliates. Any disclosure of sensitive personal information requires your explicit consent.

User-Generated Content

Any content you publicly post—such as reviews, comments, or other submissions—becomes accessible to others and may be shared or redistributed by third parties. We have no control over how others may use publicly posted content.

Third-Party Websites and Links

Our site may contain links to third-party websites and platforms. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies separately before providing any personal information.

Children’s Data

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have collected information from an underage user, we will take steps to delete that data promptly. If you believe a child has provided us with personal information, please contact us.

Security and Retention of Your Information

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and fulfill other legitimate business purposes.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request copies of the personal information we hold about you
  • Deletion: Request that we delete your personal data
  • Correction: Request that we fix any inaccuracies in your information
  • Portability: Obtain a machine-readable copy of your data
  • Restrict Processing: Request limitations on how we use your information
  • Withdraw Consent: Revoke previously given permission at any time
  • Appeal: Challenge any declined requests regarding your data
  • Manage Communications: Opt out of promotional messages

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing requests. We will respond within legally required timeframes.

Complaints

If you have concerns about how we handle your personal information, please contact us directly. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority, depending on your jurisdiction.

International Users

Your personal information may be transferred to, stored in, or processed in countries other than your own. For users in the EU and UK, we implement appropriate safeguards such as Standard Contractual Clauses when transferring data internationally.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].

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Privacy Policy